Knowledge Centre
Practical guides, quick-read insights and the Friday Five. Everything you need to get the best out of Build Concierge's AI-powered customer engagement platform.
Friday Fives: every document on the right job, automatically
Five automations that file paperwork, book overnight stays, raise compliance records, match waste notes and track kit - automatically, without anyone lifting a finger.
Always Know Where Your Kit Is
As kit is collected, returned or moved, Build Concierge keeps its location, status and history current in your hire system.
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Waste Transfer Notes, Matched and Audit Ready
Waste transfer notes arrive by email and Build Concierge files each against the right job, keeping your duty of care record complete.
Safety and Compliance Records That Write Themselves
When an engineer flags a health, safety or compliance item, Build Concierge raises the record against the right job automatically.
Book and Cost Engineer Overnight Stays, Automatically
When a job needs an overnight stay, Build Concierge finds a hotel to your rules, sends the office a booking link and puts the cost straight on the job.
Every Job Document, Filed Where It Belongs
Photos, certificates, worksheets and reports arrive by email and Build Concierge files each one against the right job automatically, so nothing is lost in an inbox.
Friday Fives: snap a photo, get the part ordered
Five real automations from the Build Concierge platform, picked for the week of 7 August.
Equipment Records Created From a Photo of the Label
When an engineer photographs an equipment label on site, Build Concierge reads it, pulls out the make, model and serial number, and creates the equipment record against the right site automatically, so nobody has to type it in.
Van Services Booked With the Garage, Automatically
When a vehicle approaches a service milestone, Build Concierge emails your nominated garage to arrange the service and copies the fleet owner in, so the alert becomes a booking instead of another to-do.
TW Drainage Case Study
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